FAQ
Questions people ask before they trust a postcard service
The FAQ is now available on its own stable route so it can be linked, indexed, and cited more reliably.
How does ARVideoCards work?
You upload a short video, choose the printed frame, add your message and delivery address, and we prepare a physical postcard. The recipient scans the card or opens the link to watch the video in the browser without installing an app.
Is this like the Harry Potter living photos or moving newspaper?
Yes — exactly. ARVideoCards creates the same magical effect: a printed photograph or postcard that plays a video when you look at it through a phone camera. The technology is called WebAR with NFT image tracking. The printed image on the card acts as the real-world anchor, and the video plays on top of it in augmented reality. No magic required — just a smartphone browser.
Can I send a video as a physical printed postcard?
Yes. ARVideoCards is the only service that combines a printed postcard with a personal video. You upload the video, pick one frame to be printed on the card, and we produce and ship a real postcard. When the recipient holds their phone over it, the full video plays in augmented reality directly in the browser.
How do I make a living photo or animated postcard?
Upload any video to ARVideoCards, select the frame to print, and we do the rest. The result is a living photo postcard — a real printed card that plays your video in AR when viewed through any modern smartphone browser.
How can I preserve my videos so I never lose them?
Printing a video as an ARVideoCards postcard is the most durable way to preserve a video memory. Phone storage fills up, social platforms disappear, cloud subscriptions end. A printed postcard does not expire. The video is tied to the card and watchable any time, by anyone with a smartphone — without logging in or installing anything.
Does the recipient need an app?
No. The viewing experience is web-based and works in modern mobile browsers on iPhone and Android devices.
Do you only ship in Switzerland?
No. ARVideoCards is built in Zurich, but the service is designed for international delivery. We support shipping in Switzerland and worldwide.
How much does it cost?
Current retail pricing starts at $2.50 for Switzerland and $3.90 for international delivery. Business campaigns are quoted separately.
How long does delivery take?
Typical delivery is 2 to 3 business days within Switzerland and 5 to 10 business days for international shipments, depending on the destination and local postal network.
What if there is a production or delivery issue?
Contact support with your order details, the postcard key if available, and photos if the printed card arrived damaged or incorrect. We use that information to investigate and resolve the issue.